We need better online surveys, not shorter ones

We need better online surveys, not shorter ones

Back in April 2016 I wrote that that, “participants care more about their experience than they do about watching the clock”. At the time First Line Research didn’t have any hard evidence for that, but we do now. Since then, we have kept detailed records on how...
There are only two types of online survey…

There are only two types of online survey…

The rapid adoption of mobile technology has proven both an opportunity and a threat to market research. It has enabled new approaches and allowed access to the burgeoning world of social media, but also caused compatibility migraines. Painful participant experiences...